Privacy Policy

1. Introduction

TOSGames ("we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website at tosgames.com, download or use our standalone games, or use our game modifications ("mods") designed for live streaming (collectively, the "Platform").

2. Who We Are

The Platform, including the website tosgames.com and all downloadable games and mods, is operated by FromTechMap (parent site: fromtechmap.com), located in Tunisia. For the personal information described in this Policy, FromTechMap is the data controller.

This Policy explains our privacy practices under applicable data protection laws. You can contact us regarding privacy questions or data rights requests at [email protected].

3. Key Distinctions of Our Service

Unlike centralized all-in-one streaming hubs, TOSGames operates as a provider of individual, downloadable software application units.

• Each game or mod is downloaded and installed as a standalone executable on your personal device.
• Connections to live streaming platforms (such as TikTok) are established directly within each individual game or mod executable, rather than through a single master web dashboard.

4. Information We Collect

We collect information depending on how you interact with our website, software, and services:

1. Direct Website & Account Information

• Account Details: Email address, hashed password, registration date, login verification status, and account settings managed via tosgames.com or fromtechmap.com.
• Support & Communications: Support ticket text, email inquiries sent to [email protected], feedback, and technical logs submitted for troubleshooting.

2. Local Game & Mod Application Data

When you download, install, and run individual TOSGames applications or mods on your local device:

• TikTok Stream Integration: When you link your live stream inside a downloaded game or mod (e.g., entering your TikTok username/channel details), the application processes live stream events—such as chat messages, gifts, likes, viewer interactions, and stream triggers—to drive in-game mechanics and overlays.
• In-Game Hotkeys & Local Inputs: Downloaded software may monitor local keyboard hotkeys or controller inputs to trigger in-game functions or stream actions. These inputs are processed strictly on your local machine and are not recorded, logged, or transmitted to our servers.

3. Payment & Billing Information

• When purchasing games, mods, or premium licenses, transactions are processed by third-party payment gateways, specifically Flouci and ClickToPay.
• We do not collect, store, or process full credit/debit card details, bank credentials, or sensitive payment tokens. Payment processors handle this information under their respective privacy policies.
• We retain only transaction metadata (such as customer email, payment status, transaction ID, date, and license tier) necessary for accounting, fulfillment, and support.

4. Server, Device, and Security Data

• When visiting tosgames.com or verifying license activation via our web servers, we automatically log technical metadata, including your IP address, browser type, operating system, timestamp, request headers, and authentication tokens.

5. How We Use Your Information

We process personal information for the following purposes:

• Fulfillment & Activation: To provide game downloads, verify mod licensing, and deliver software updates.
• Stream Mechanics: To facilitate live interactivity between your TikTok stream events and the local game/mod application.
• Customer Support: To resolve software bugs, installation issues, and billing inquiries.
• Security & License Verification: To detect software piracy, prevent fraudulent transactions, and secure our network infrastructure.
• Legal Compliance: To meet tax, accounting, and legal requirements under applicable law.

6. Lawful Basis for Processing

We process personal data under the following legal bases:

• Performance of a Contract: Processing required to fulfill purchases, verify software licenses, and enable game functionality.
• Legitimate Interests: Processing required to secure our software against piracy, protect our web infrastructure, and improve user experience.
• Legal Obligation: Compliance with financial, accounting, and tax regulations.
• Consent: For any optional marketing communications or non-essential website tracking.

7. Data Sharing and Processors

We do not sell your personal data. We share data strictly with service providers needed to operate our Platform:

• Hosting Provider: Our web infrastructure, databases, and distribution servers are hosted on OVH cloud infrastructure.
• Payment Gateways: Financial transactions are processed securely via Flouci and ClickToPay.
• Streaming Platform APIs: Live data connection endpoints through TikTok to enable real-time game interactivity.
• Legal Obligations: Authorities or legal advisers if required by applicable law or judicial order.

8. Third-Party Services (TikTok)

Connecting a downloadable game or mod to your TikTok account processes public live stream data to enable interactive gameplay. You are responsible for complying with TikTok's Terms of Service and Privacy Policy. TOSGames processes stream event data solely to deliver in-game features.

9. Data Retention

• Account & License Data: Retained for as long as your account or license is active, plus up to 24 months after account inactivity.
• Billing & Transaction Records: Retained for up to 7 years to comply with tax and accounting rules.
• Server Access Logs: Retained for up to 12 months for security auditing and abuse prevention.
• In-Game Stream Data: Chat and gift events used for real-time game triggers are processed in memory locally on your device and are not stored permanently on our web servers.

10. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account or personal data, subject to statutory retention obligations.
• Object to or restrict certain processing activities.

To exercise any of these rights, contact us at [email protected].

11. Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are between 13 and 18, you must obtain parent or guardian permission before using our games or mods.

12. Security

We employ industry-standard technical and organizational security measures to protect your data on our OVH-hosted servers. However, no internet transmission or local software environment can be guaranteed 100% secure.

13. Changes to This Policy

We may update this Privacy Policy periodically. Notice of material changes will be posted on tosgames.com or sent to registered users via email.

14. Contact Us

For privacy inquiries, technical support, or rights requests:

• Operating Entity: FromTechMap (fromtechmap.com)
• Platform: TOSGames (tosgames.com)
• Email: [email protected]
• Location: Tunisia